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Job Overview
We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities:
- Project Leadership: Manage large, multifaceted projects or multiple simultaneous projects, ensuring alignment with strategic objectives and business priorities.
- Manage Execution Risks: Proactively identify and mitigate potential problems before they escalate. Track and resolve execution risks which do materialize to ensure projects stay on track and meet objectives.
- Goal Ownership: Take ownership of project goals, fostering a shared sense of purpose and inspiring the project team to achieve outstanding results.
- PMO Methodology: Apply best-practice PMO methodologies to develop comprehensive project plans that meet stakeholder needs, deliver desired outcomes within budget, and adhere to established timelines.
- Reporting and Communication: Prepare, maintain, and submit clear, concise, and timely activity/progress reports, as well as accurate time recording/management reports.
- Progress Tracking: Routinely track project participant progress against project goals, providing proactive support and guidance to ensure timely completion of tasks.
- Adaptive Approach: Identify and adapt project approaches to align with the specific context and constraints of each initiative.
- Continuous Improvement: Continuously improve individual and team skills through lessons-learned reviews at project completion.
- Problem Solving: Recognize emerging issues or potential problems, articulate them clearly, and bring together the appropriate resources to develop effective solutions.
- Stakeholder Engagement: Promote partner involvement by effectively communicating project status to senior management and clients.
- Lessons Learned: Apply lessons learned from previous projects to enhance the effectiveness of future initiatives.
- Communication: Clearly communicate project milestones, status updates, and potential customer escalation issues to all relevant parties.
- Escalation and Change Control: Proactively follow established escalation and change control processes to manage project risks and issues effectively.
- Management Reporting: Own and maintain all management reports related to assigned engagements.
- Relationship Building: Foster positive working relationships across projects, cultivating trust and open communication among all stakeholders.
- Industry Knowledge: Stay abreast of current industry trends and emerging technologies through professional associations, trade journals, networking, and ongoing training.
Qualifications:
- Experience: 6-10 years of progressive project management experience, preferably within a complex, global financial institution.
- Risk Management: Proven experience in risk management, including working on regulatory initiatives such as consent orders and MRAs.
- Certifications: PMP certification preferred
- Methodologies: Knowledge of industry-standard methodologies, including Agile and Waterfall.
- Planning & Execution: Ability to develop project plans, manage individual deadlines, and achieve project goals effectively.
- Metrics: Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation.
- Problem Solving: Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis.
- Scope Management: Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk, and communicating effectively with stakeholders.
- Client Management: Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed.
- Technical Proficiency: Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional.
Education:
- Bachelor’s/University degree required; Master’s degree preferred.
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Job Family Group:Project and Program Management
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Job Family:Project Management
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Time Type:Full time
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Primary Location:Tampa Florida United States
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